Refund policy
Damaged or Incorrect Items
If you believe you have received a damaged or incorrect item, please email hello@simplyscents.sg with your order number and a photograph of the item you received. We may require you send the item back to us, and will reimburse your postage. Please note that our product must be returned back to its original condition. If the correct item is no longer in stock, we will inform you when the stock will be replenished, or issue you a credit refund instead.
Refunds
As scents are subjective, we are unable to process any returns.